Tag Archive | "blue screen of death"

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Random blue screen error message cause by faulty RAM


I wrote about in my previous post when the random blue screen error message appear when one of my friend overclocked his processor. Another main factor that can cause would be a faulty Random Access Memory (RAM) module. Even though the percentage of a RAM module became faulty is low, it does happen once in a while.

Most of motherboard nowadays integrate SPD (Serial Presence Detect) for RAM module speed setting in their motherboard, it is advisable to set the RAM module frequency to your default RAM module.

Serial Presence Detect (SPD) refers to a standardized way to automatically access information about a RAM module. It is the serial version of Parallel Presence Detect (PPD).


Sometimes SPD (Serial Presence Detect) can misconfigured the appropriate value for your RAM module, thus causing . Usually, caused by faulty RAM will appear when your Windows load, or during Windows operation.

If you encounter after installing a new RAM module, make sure you do a quick check on your system BIOS on the RAM module setting. caused by faulty RAM module will disappear after the faulty RAM module is changed, or the RAM module setting are reset back to default.

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Blue screen with random error messages


It is easy to diagnose, troubleshoot and repair blue screen error message if the same blue screen error message occure everytime the . But what if you get error messages everytime the ?

That’s what happened to my friend just now, when he call me through the phone.

The first thing I ask him is what was the last he thing he do to his windows before the error messages occur evertime his . He told me he didn’t install anything before the error messages appear. Then I ask him if he did anything with his hardware. He told me he add a new RAM module to his computer before the random blue error messages appear.

I told him to remove the new RAM module, and see if it solved the problem.

15 minutes later he call me again and told me the messages still appear. I ask him again, besides adding the new RAM module, is there anything else that he did with his hardware before the error messages appear everytime his that he forget to told me about. Suddenly he remember he overclocked his processor.

He overclocked his Intel Celeron 2.0Ghz to a whopping 2.6Ghz!

Overclocking is changing your processor speed to a higher value to squeeze out more performance from your processor. This technique can also be applied to RAM, graphic card, or anything that can be overclock

I told him to downclock it back to 2.0Ghz, install the new RAM module back, start the computer, wait and see if the error messages everytime the still occur. He doesn’t call me till now, and it has been 3 hours. I guess the error messages problem have been solved.

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Blue screen when installing Microsoft Windows XP


A friend call me last night asking me why his computer is giving him while he is installing a fresh install of Microsoft .

I ask him which part of the installation process is giving him the . He told me the appear when Microsoft are loading the files after finish copying the files from the CD during the first installation step before the installation process self restart to boot into the Graphical User Interface of the installation process.

Usually when occured during this part of Microsoft installation process are due to several factors:

  1. Faulty RAM memory module.
  2. Faulty Microsoft installation CD, or Optical media problems.
  3. Faulty motherboard.

I told him try to replace another RAM memory module.

Luckily by replacing a new RAM memory module on his computer, the Microsoft installation went smoothly.

due to faulty RAM memory module happen because the Microsoft Windows installation files got corrupted as the installation files are copied to RAM memory module during the first stage of Microsoft installation process.

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Diagnosing Microsoft Windows XP blue screen


Microsoft Windows are synonym with the term , or just . Most technician will prompt the user to format or reinstall microsoft when the user bring the computer for .

Sometimes will occur when , and Microsoft Windows will self restart after blue screen appearing for some seconds. This is due to the default settings of Microsoft Windows .

To diagnose blue screen, you must change the default setting of Microsoft in System Properties.

  1. Right click on My Computer icon on the desktop, and click “Properties”.
  2. Choose “Advanced” tab
  3. Click on “Settings” in the “Startup and Recovery” section.
  4. Go to “System Failure” section , and tick “Write an event to the system log” , untick “Send an administrative alert” , untick “Automatically restart.
  5. Click OK.

Now Microsoft will write a dump file containing information on and will not self restart itself everytime occured during .

Everytime occur, it will display some information on error occured. This informatios are crucial when troubleshooting and . Most of the will display error code. You can use this error for a search on the net for troubleshooting and process.

For example, a display the error nv4.sys . A quick search on the will show that nv4.sys is a component of Nvidia driver file, so automatically you know that the is caused by incompatible nvidia driver which is causing a conflict with the Microsoft Windows .

Most of the time, an update of the driver will solved the problem. This can be apply to most of Microsoft error.

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Blue Screen of death after Microsoft Windows XP loading screen


A desktop computer came in just now, and the owner complaint about his Microsoft giving right after the loading screen.

I boot the computer, and right after the loading screen, a appear for 2 seconds, and the computer restart itself.

For those of you who don’t know what ( BSOD ) is, it is the blue screen synonymous with Microsoft Operating Systems variant. It will came out everytime your Microsoft Windows detect a serious and unrecoverable error(s).

The computer restart itself as the setting the Microsoft environment have been set to “Automatically Restart” in the event of a system failure , which will be giving the Microsoft .

You can change this in:

  1. Control Panel > System
  2. “Advanced” Tab
  3. “Startup and Recovery” >”Settings”
  4. Untick “Automatically Restart”
  5. Click “OK” to save changes.

The advantage of disabling this feature is that you can jot down the messages for diagnosing and troubleshooting purposes.

Now back to the desktop computer.

The first thing I do after the computer restart itself, is to login Microsoft into “Safe Mode” function. You can do this by entering F8 key right after the CMOS loading screen, and before the Microsoft loading screen. Simply you can push the F8 repeteadly untill the safe mode menu appear.

Unfortunately even after I choose to login into Safe Mode, the safe mode loading screen hang during the loading stage.

For me, when encountering this kind of problem, where Microsoft gave after Windows loading, and loading info Safe Mode will failed, I will try to boot into Microsoft repair mode using the CD.

The steps are:

  1. Boot your computer using Microsoft CD. (make sure to set your first boot device to CD-ROM in your computer CMOS/BIOS configuration).
  2. Choose “R” or repair when prompted.
  3. Choose your default Installation.
  4. At the command prompt, type
  5. chkdsk /R
  6. Wait for the checkdisk to finish.
  7. type “fixboot”
  8. “Y” when prompted
  9. type “fixmbr”
  10. “Y” when prompted.
  11. type “exit” to restart.

After doing the steps above, and restarting the computer, the system boot normally and no more error.

Do take note that the method above won’t work with every error. In this case, after checking the dump files, I found out the error was “Unmountable boot volume” , thus this error was easily fixed by running checkdisk in Microsoft repair mode.

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